Article 27(Request for mediation) #
(1) A party to a medical dispute (hereinafter referred to as "dispute") or his or her representative may file a request for mediation of the dispute, with the Mediation and Arbitration Agency, as prescribed by Ministerial Decree for Health and Welfare. <Amended on May 29, 2016>
(2) A party to a dispute may appoint any of the following persons as his or her representative; provided, a person prescribed in subparagraph 4 may be appointed as a representative only if the party has no person falling under subparagraph 1 or is falling under the cases prescribed by Decree of the Ministry of Health and Welfare, for foreigners, etc.: <Amended on May 29, 2016>
1. The legal representative, spouse, lineal ascendant or descendent, or sibling of the party;
2. An executive officer or employee of the legal entity or public health or medical institution which is the party;
3. An attorney-at-law;
4. A person to whom power of attorney is granted by the party in writing.
(3) If a request for mediation filed under paragraph (1) falls under any of the following cases, the president shall reject the request; provided, the same shall not apply where a lawsuit referred to in subparagraph 1 or a request for mediation referred to in subparagraph 2 is voluntarily withdrawn or rejected before a request for mediation is received: <Amended on May 29, 2016>
1. Where a lawsuit has already been filed with a court in regard to the dispute brought for mediation;
2. Where a request for mediation has already been filed with the Consumer Dispute Mediation Committee under Article 60 of the Framework Act on Consumers in regard to the dispute brought for mediation;
3. Where is obvious that the request for mediation itself is not for a medical accident.
(4) In receipt of a request for mediation, the president shall notify the Mediation Committee and the Appraisal Board thereof, respectively, and shall serve the request for mediation on the counterpart (hereinafter referred to as "respondent") of the person who has filed the request for mediation (hereinafter referred to as "claimant"). <Amended on May 29, 2016>
(5) In receipt of the notice of a request for mediation under paragraph (4), the chairperson shall designate the competent mediation panel and shall assign the case to it without delay.
(6) In receipt of the notice of a request for mediation under paragraph (4), a chief appraiser shall designate the competent appraisal panel and shall assign the case to it without delay.
(7) In any of the following cases, the chairperson or chief appraiser shall notify the president of relevant facts without delay. In such cases, the president shall reject the request for mediation:
1. Where the claimant fails to respond to an investigation or refuses to make an appearance at least two times;
2. Where the claimant commits a violation under Article 12 (2) of the Medical Service Act or an act under Article 314 (1) of the Criminal Act on the pretext of the medical accident after filing the request for mediation;
3. Where a lawsuit is filed after the request for mediation is filed.
(8) Mediation proceedings shall commence when the respondent on whom a request for mediation is served pursuant to paragraph (4) notifies the Mediation and Arbitration Agency of his or her intention to accede to mediation. If the respondent fails to notify the Mediation and Arbitration Agency of his or her intention to accede to mediation within 14 days from the day on which the request for mediation is served, the president shall dismiss such request for mediation without prejudice.
(9) Notwithstanding paragraph (8), the president shall commence the procedures for mediation without delay when a medical accident for which a request for mediation has been filed under paragraph (1) results in death or any of the following conditions. In such cases, the date the respondent is served with the request for mediation shall be deemed the commencement date of the mediation procedures: <Added on May 29, 2016; Dec. 11, 2018>
1. Unconsciousness for at least one month;
2. Severe disabilities prescribed by Presidential Decree, in persons with disabilities under Article 2 of the Act on Welfare of Persons with Disabilities.
(10) Where the procedures for mediation referred to in paragraph (9) is commenced, in any of the following cases, the respondent served with the request for mediation may file an objection to the commencement of the mediation procedures, with the chairperson within 14 days from the date of his or her receipt of the request: <Added on May 29, 2016>
1. Where the claimant has violated Article 12 (2) of the Medical Service Act or committed any act falling under Article 314 (1) of the Criminal Act, by reason of a medical accident before his or her filing the request for mediation;
2. Where it is clear that the request for mediation has been filed by false or on false factual grounds;
3. In other cases prescribed by Decree of the Ministry of Health and Welfare.
(11) The chairperson, in receipt of an objection filed under paragraph (10), shall take measures classified as follows, within seven days from the date such objection is filed: <Added on May 29, 2016>
1. Where the objection is found to have no grounds: A decision to dismiss the objection shall be made, and the result of such decision shall be notified to the respondent who has filed the objection without delay;
2. Where the objection is found to be well grounded: the relevant facts shall be notified to the president, and the president shall reject the relevant request for mediation.
(12) When a request for mediation is rejected pursuant to paragraph (7), (8), or (11) 2, the president shall notify the chairperson and chief appraiser thereof without delay. <Amended on May 29, 2016>
(13) A request for mediation for a dispute referred to in paragraph (1) shall be filed within any of the following periods, as relevant: <Amended on May 29, 2016>
1. Ten years from the date the act that resulted in a medical accident ceases to occur;
2. Three years from the date a victim or his or her legal representative becomes aware of the relevant injury and the wrongdoer.
(14) If it is obvious that a claimant designated a person wrongly as a respondent, the competent mediation panel may decide to permit the claimant to correct the respondent upon the claimant's application. <Amended on May 29, 2016>
(15) Where a decision to permit a correction under paragraph (14) is made, a request for mediation against the new respondent shall be deemed filed when the application for correction referred to in paragraph (14) is filed, while the request for mediation against the previous respondent shall be deemed rejected when the application for correction is filed. <Amended on May 29, 2016>